The Short Version: if you are seeking exclusive gemstone or unique anniversary present, Leibish & Co. has actually a robust stock of high-quality, colorful, and conflict-free diamonds and gems. The family-run business has been functioning online since 1998 with an individual touch with acquired repeat company worldwide. Leibish & Co. makes it simple purchase free rocks or to utilize its cost-free “Design yours” instrument to create the perfect little bit of jewelry your. With years of experience and strong design under their strip, Leibish & Co. is found on the brink of expanding their stock to watches as well as other add-ons.
Whenever Leibish Polnauer established his first on-line diamond company in 1998, it got nearly a complete day to publish just one picture and information to his internet site â but he had been a visionary just who noticed prospective when you look at the fledgling realm of e-commerce. “When he views the potential in an idea, he can do everything in his power to progress with it,” said Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish created an effective, family-run process together with spouse and kids serving in authority jobs. They’ve got grown a successful web based business with practices situated worldwide. Leibish & Co. is actually a leader in unique coloured diamonds and gems which are difficult to find somewhere else. Its diamonds are also conflict-free, and is a significant factor for all customers.
“men and women arrived at us simply because they find some thing only a little various, some thing more special than the rest of us has,” Benji said.
While Leibish & Co. supplies top-quality conventional diamonds, the business focuses on colourful, unique jewelry. When questioned why the company has actually such a higher client return price, Benji quickly pinpoints why.
“It really is a mixture of excellent products, fantastic solution, and jewelry created towards greatest amounts of perfection,” the guy stated. “The jewelry we make is certainly not your everyday, mass-produced version of item. Each piece is actually tailor-made to perfectly suit the diamond or gem stone chosen from the client.”
A household Affair With individual Service
Leibish & Co. is a genuine family members business, with Leibish’s relatives playing key roles inside the organization.
Leibish functions as Founder and chairman of the business, while their spouse, Rosi, will be the business’ occasions Manager. Their own eldest daughter, Chavi, serves as top honors Jewelry Designer â that will be a massive responsibility since custom jewellery accocunts for more than 50% on the organization’s business, Benji mentioned.
Leibish’s oldest child, Yossi, is the President of Leibish & Co. Another child, Shmulik, who’s a graduate associated with the Gemological Institute of The usa, could be the Chief Diamond Buyer when it comes down to business. “Shmulik is, in all honesty, one of a lot of talented color diamond experts in the industry,” Benji said.
Leibish’s child Itzik may be the organization’s COO and runs the nyc office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, is the businesses CFO.
“among the longtime members of the team, i could tell you that, although there is no relationship, they think about myself, among others, element of their family,” Benji stated. “most of us bring our own knowledge into the business, but work together to constantly develop the firm.”
Clients are also handled like family members at Leibish & Co., where the business invests electricity into private service and product sales. “If you have ever addressed one particular representative, as an example, that’s the same person you can expect to usually cope with, it doesn’t matter what you’re calling or writing in approximately,” Benji stated. “We don’t rely on passing customers to different departments when they’ve a question or specific issue they wish to cope with.”
Consumers Come From throughout the World
Leibish has actually several various kinds of consumers: discover buyers, exactly who mostly shop through the web site, stores, and people during the trade company, whom usually go to the company’s main practices in ny, Israel, and Hong-Kong.
The majority of Leibish & Co.’s customers are through the usa. Their then most popular audience is actually Canada, followed by the uk, Australian Continent, Hong Kong, and also the rest of Europe.
Customers at each and every stage of existence shop at Leibish & Co., though nearly all are within centuries of 35 and 54, Benji stated. In addition, the company garners around 300,000 site visits each month â and helps to keep nearly all of its clients finding its way back.
“with more than a 70per cent return customer rating, we continue to be one of the most popular companies inside our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. carries high-end jewelry, but additionally maintains inventory versatility, especially for online clients, Benji mentioned. The firm sells a huge selection of loose expensive diamonds and precious gems, but its key items are personalized jewelry designs.
“We keep a sizable collection of multicolor diamond and gem stone jewellery, with many with the rarest tones ever observed,” he mentioned. “the audience is known most readily useful by all of our bread-and-butter items â yellowish diamond and red diamond wedding rings. But we offer expensive jewelry of virtually every tone, and important gemstones â such as sapphires, emeralds, and rubies. We sell jewellery constructed with colorless diamonds, too, but our very own expertise is in the arena of color.”
For customers who have one thing planned and want assist rendering it possible, Leibish & Co. provides a “Design your personal” jewelry instrument, which Benji stated is the top item.
“Naturally, when searching for a special part, individuals typically desire specific stones and setting types they will have already fallen deeply in love with,” the guy stated. The “Design your personal” tool enables clients to construct a piece with the material, setting, and metal of the choice.
“It allows them to deliver their desires your â with the expertise in artistry,” Benji told united states.
Accessories & brand-new on the web Tools waiting for you for Leibish & Co.
whilst looks toward the future, Leibish & Co. is actually slowly shifting toward higher-ticket products and item range. The business feels comfortable branching over to new product lines considering the determination and enthusiasm it applies to finest its present creations.
“we’ve discussed presenting different add-ons â such as for example luxury watches, purses, as well as pens,” Benji said. “But we chose to wait until we very first perfected the primary distinct item, in fact it is diamonds.”
Leibish & Co. is also researching ways to carry on mastering their common website, also. One-way it plans to boost their on line knowledge is through bringing in enhanced fact features, that will offer digital consumers more of an in-store knowledge.
As a business enterprise along with its roots in colourful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal business which views modification due to the fact exception to this rule, perhaps not the rule.